Help & FAQ

CandySTX is a decision-quality training platform for forex traders. It combines short lessons, Decision Reps with process feedback, a daily chart-reading quiz, a Spot the Setup challenge, and a virtual-money Practice Floor with structured risk rules — all built around decision quality and consistent practice rather than hype.

No. Everything on CandySTX is educational only. We do not give personalised financial advice, signals, or recommendations, and we are not authorised by the Financial Conduct Authority. Always do your own research and consider professional advice before trading real money.

No — and you should be cautious of anyone who claims they can. Trading carries significant risk and most retail traders lose money. CandySTX is designed to help you build skill and discipline; it makes no promise of profit.

A short daily set of questions on real chart scenarios — candlestick patterns, market structure, and smart-money concepts. Free users get a 3-question teaser; Pro users get the full 10 questions. Correct answers earn XP and build your streak.

A daily challenge (Pro) where you analyse one chart and answer three questions: the market bias, the key level, and the pattern. It trains you to read a chart the way a trader actually would.

A £100,000 virtual-money practice account (Pro) with live practice prices and Market, Limit and Stop orders. Structured risk rules — a daily loss limit and a maximum drawdown — let you rehearse entries, invalidation and risk discipline. All trading is virtual; no real money is involved.

You earn XP for correct quiz answers, Spot the Setup, and completing lessons. XP raises your level and unlocks badges for streaks, accuracy, learning milestones and more. Your XP and badges appear on your profile and the leaderboards.

The Learn hub has short, beginner-friendly lessons that explain the concepts behind the quizzes and charts. Completing lessons tracks your progress and earns a little XP and learning badges.

New subscribers get a 3-day free trial with full Pro access. A payment card is required up front, but you are not charged during the trial — billing only starts when it ends. Cancel before the trial ends to avoid being charged.

You can cancel anytime from Settings → Subscription, which opens the secure customer portal. Cancelling stops future renewals; you keep Pro access until the end of the period you have already paid for, then your account moves to the free tier.

Trading real money involves significant risk and regulation. We focus on teaching skills in a safe, simulated environment so you can learn and make mistakes without losing real capital. We are not a broker and do not handle real trades.

Anyone who wants to build a genuine, repeatable forex skill set — from complete beginners starting with the lessons, to more experienced traders sharpening their pattern recognition and discipline through daily practice.

We're in beta and we want to hear from you. Use the feedback page to report bugs, confusing lessons, quiz or chart issues, billing problems, or feature ideas. We read every message.